Privacy Policy | Handmadestudioeo

Information We Collect

We collect information that you provide directly to us when you use our services, including when you contact us, request a consultation, or submit information through our contact form. This may include:

Name and contact information (email address, phone number, mailing address)
Information about your gift wrapping needs and preferences
Communication preferences and correspondence
Payment information when processing transactions

We also automatically collect certain information when you visit our website, including:

Device information and browser type
IP address and location data
Pages visited and time spent on our site
Referring website addresses

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our gift wrapping services
Process and fulfill your requests and orders
Communicate with you about your inquiries, orders, and our services
Send you updates, newsletters, and promotional materials (with your consent)
Respond to your comments, questions, and requests
Monitor and analyze trends, usage, and activities on our website
Detect, prevent, and address technical issues and security concerns
Comply with legal obligations and enforce our terms

Legal Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal information based on the following legal bases:

Consent: When you have given clear consent for us to process your personal data for specific purposes
Contract Performance: To fulfill our contractual obligations to you
Legal Obligation: To comply with applicable laws and regulations
Legitimate Interests: To operate our business and provide services, where our interests do not override your fundamental rights and freedoms

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

With service providers who assist us in operating our website and conducting our business
When required by law or to respond to legal process
To protect our rights, property, or safety, or that of our customers or others
In connection with a business transfer, merger, or acquisition
With your explicit consent or at your direction

Data Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Regular security assessments and updates
Access controls and authentication procedures
Employee training on data protection practices

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Options

Depending on your location, you may have certain rights regarding your personal information, including:

Access: Request access to your personal information
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information
Objection: Object to processing of your personal information
Restriction: Request restriction of processing
Portability: Request transfer of your personal information
Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided in the Contact Information section below.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure that your personal information receives adequate protection in accordance with this Privacy Policy.

Data Retention Periods

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete such information.

Third-Party Services

Google Ads Conversion Tracking

We use Google Ads conversion tracking to measure the effectiveness of our advertising campaigns. This service may collect information about your interactions with our ads and website.

Google Ads Remarketing

We use Google Ads remarketing to show you relevant advertisements based on your previous visits to our website. You can opt out of Google's use of cookies for remarketing by visiting Google's Ads Settings.

Google Analytics

We use Google Analytics to analyze website traffic and user behavior. This service collects information about how you use our website, which helps us improve our services.

Google Maps API

If we use Google Maps on our website, Google may collect information about your location and usage of the map features.

Use of Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. For detailed information about our use of cookies, please refer to our Cookies Policy.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Handmadestudioeo
2853 E 25th St
Indianapolis, IN 46218
United States
Email: request@handmadestudioeo.world
Phone: +1 317 600 3603